Accelerating digital transformation for buyer expertise: A UK CIO’s exercise

By | August 13, 2021

Whereas the lengthy months of the pandemic had been powerful for everybody, Jasper McIntosh should really feel like he’s been on a treadmill for the final 5 years. As chief data officer of high-growth, low-cost health firm The Health club Group, he’s been an integral member of the enterprise since becoming a member of in 2014, working alongside the chief staff to ship an IPO in 2015, and to begin a multi-year digital transformation roadmap, with cloud computing at its core.


However then the worldwide pandemic compelled over 179 web site closures, a transfer to digital health and a concentrate on the welfare and retention of staff and prospects. For McIntosh, that has meant rethinking his digital transformation technique, streamlining HR and finance methods, bettering buyer expertise and scaling IT and information architectures within the cloud.

Low-cost fitness center targets excessive development

Based in 2008 by former England squash participant John Treharne, the Health club Group rapidly emerged as a low-cost fitness center with big enchantment.

Providing inexpensive, contract-free subscriptions and straightforward, managed entry to gyms and amenities which had been open 24/7, the group would go onto change into the primary European fitness center operator to drift on the inventory market in over a decade.